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Go to the shopIntroduction: At Vedicera, we strive to provide you with high-quality products and exceptional service. If you are not satisfied with your purchase, this policy outlines the terms for returns, refunds, and exchanges.
Eligibility for Returns: You may return products within [X days, e.g., 7 or 14 days] of receiving them, provided they are unused, unopened, and in their original packaging. We do not accept returns on opened or partially used products due to hygiene and quality standards.
Return Process: To initiate a return, contact us at [Insert Contact Email] with your order number and reason for the return. Once your return is approved, you will receive instructions on how to send the item back. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds: Once we receive and inspect the returned product, we will notify you of the refund status. If approved, the refund will be processed to your original payment method within [X days, e.g., 5-7 business days].
Exchanges: We only replace items if they are defective or damaged. If you need an exchange, contact us with photos of the damaged item.
Non-Refundable Items: Perishable items, opened products, and gift cards are non-refundable.
Late or Missing Refunds: If you haven’t received your refund within the expected timeframe, check with your bank or payment provider. If the issue persists, contact us at [Insert Contact Email].
Changes to This Policy: We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with the revised date.